This website is found under the https://www.greenwoodgifted.com/ URL. For this policy references to 'you', and 'your' shall be deemed to be references to persons browsing and/or placing an order via the https://www.greenwoodgifted.com/ website. The policy should be read alongside our terms and conditions. Greenwood Gifted is the trading name of Rachel Greenwood. References to ‘us’ ‘we’ and ‘our’ refer to Rachel Greenwood trading as Greenwood Gifted, contact email: info@greenwoodgifted.com.

This Privacy Policy describes how and when we collect, use, and share information when you purchase an item from us, contact us, or otherwise use our services through greenwoodgifted.com or its related sites and services.

I, Rachel Greenwood, am the data controller of your personal information. If you have any questions or concerns regarding this policy, you may contact me at info@greenwoodgifted.com.

This Privacy Policy does not apply to the practices of third parties that I do not own or control.

As this is a Squarespace hosted site, your data is also subject to Squarespace’s privacy policy which may or may not contain items as protective as our policy. By using this site you also agree to Squarespace’s privacy policy which can be found here.

Information I Collect

To fulfil your order, you must provide me with certain information such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. Depending on your order you may also choose to provide me with additional information. For example, photos for engraving or customisation requests.

You may also choose to provide me with your email address in order to join our mailing list.

Why I Need Your Information and How I Use It

I rely on a number of legal bases to collect, use, and share your information, including:

• as needed to provide my services, such as when I use your information to fulfil your order, to settle disputes, or to provide customer support

• when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list

• if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law

• as necessary for the purpose of my legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving my services. I use your information to provide the services you requested and in my legitimate interest to improve my services

 Information Sharing and Disclosure

Information about my customers is important to my business and I value your privacy highly. I will only share your personal information for very limited reasons and in limited circumstances, as follows:

• Service providers. I engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.

• Business transfers. If I sell or merge my business, I may disclose your information as part of that transaction, only to the extent permitted by law.

• Compliance with laws. I may collect, use, retain, and share your information if I have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce my agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of my customers, or others.

Data Retention

I retain your personal information only for as long as necessary to provide you with my services and as described in my Privacy Policy. However, I may also be required to retain this information to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements.

Links to Other Websites

This website may, from time to time, provide links to other websites. We have no control over such websites and are not responsible for the content of these websites. This privacy policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them.

Transfers of Personal Information Outside the EU

I may store and process your information through third-party hosting services in the UK and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your own jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:

• Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below.

• Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.

• Object. You can object to (i) my processing of some of your information based on my legitimate interests and (ii) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

• Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

Non-Personal Information Automatically Collected

We and our third party service providers may use a variety of technologies, now and hereafter devised, that automatically record certain usage information. When accessing our site Squarespace may log your IP address, access URL, time of access, geographic location, browser type and referral URL in order to provide us with internal information regarding site traffic statistics. This information may also be used to identify users who are using our site for spam or other activity that is deemed in conflict with our terms of service. Otherwise this information is used to aggregate and is never linked back to any personal information.

Cookies

Cookies are required for the functionality of this site. Additional to functional cookies which allow elements of this site to work such as your shopping cart, there are also performance cookies which are handled by the Squarespace website builder.

Squarespace and our other service providers may use cookies (both session and persistent cookies) to analyse trends, administer our site, track your movements around our site, better understand how you interact with our site, determine interest in particular content and monitor aggregate usage by visitors and online traffic routing. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis. You may be able to instruct your browser by changing its option to stop accepting cookies or to prompt you before accepting a cookie from the online services you visit. You may also remove persistent cookies by following your web browser’s help file directions. If you do not accept cookies however you may not be able to use certain areas and functionalities of our site.

Squarespace and other service providers may also use “pixel tags”, “web beacons”, “clear GIFs” or similar means in connection with our site and HTML-formatted email messages to, among other things, track the actions of users to determine the success of marketing campaigns and to compile aggregate statistics about site usage and response rates. This information is collected anonymously in a manner that does not personally identify you.

Legal

You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be effected.

If any court or competent authority finds that any provision of this privacy policy or part of any provision is invalid, illegal or unenforceable that provision or part provision will, to the extent required, be deemed to be deleted and the validity and enforceability of the other provisions of this privacy policy will not be affected.

We reserve the right to change this privacy policy, whilst of course keeping it within all relevant legislation and guidelines. We will do all we reasonably can to ensure that this policy shows the most up to date information.

This agreement will be governed by and interpreted according to English law. All disputes arising under the agreement will be subject to the exclusive jurisdiction of the United Kingdom courts.

Contact

Contact email: info@greenwoodgifted.com